Returns & Exchanges
At Nomadic Watches, we want you to be completely satisfied with your timepiece; therefore, we offer a 30-day return policy for all items in their original, unworn condition. If your watch doesn't fit your journey, we provide a seamless process for returns or exchanges to ensure your peace of mind.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the watch in its original packaging, including all protective films, tags, and warranty cards, to ensure it is protected during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our master watchmakers inspect the returned item, your refund or exchange will be processed within 5 to 7 business days.